No more manual payment reminders for your finance team!
With Peakflo’s accounts receivable software and smart payment reminder workflows, automate your company’s collections and get paid up to 20 days faster!
Why finance leaders choose Peakflo
Set up collections based on customer categories!
Every customer is unique. Segment your customers based on payment behavior, size and invoice amount and tailor the right outreach for each segment.
Reminder Escalation
Change recipients of the reminder based on the aging receivables and tailor the messaging
Message Frequency
Increase the frequency of your messages based on customer payment behavior and category to get paid faster
Reach your customers wherever, whenever!
Not all your customers check their emails frequently. Send multi-channel automated payment reminders or automatically create tasks for the collections team to ensure your customers will receive reminders at the right time from their preferred channels.
Workflow triggers
Trigger workflows based on the invoice due date, promise to pay date, unapplied payments, or specific intervals to get paid on time.
Multi-channel reminders
Follow up with your customers through email, SMS, WhatsApp, LINE and Zalo to reach them via the right channels
Flexible messaging for your customers!
Communicate easily with each customer based on the channel, customer category and payment behavior.
Personalize your messages
Tailor the right message for your customer segments and allow Peakflo to auto-fill information for you with placeholders
Loop in all the stakeholders
Add the sales team and customer contacts as cc or Bcc in all your communications
Include attachments
Automatically send the summary of accounts or the invoice as a PDF attachment to your customers
Keep track of ALL your communications and tasks!
How many times have you lost track of internal and external communication trails? How many times you’ve missed follow-ups or replying to customer queries? Peakflo will capture all the follow-ups, messages, questions, bounced messages, and open rates in the timeline of invoice and customer and makes task management much easier!
Dispute resolutions
Get notified when your customers raise disputes and resolve them instantly in Peakflo.
Adhoc messages
Your sales or collections team can directly send SMS, WhatsApp or email, create tasks or post notes.
Create tasks and respond to customers
With Peakflo’s finance CRM, leverage a centralized dashboard with all pending and future tasks and customer replies.
Make phone calls directly from Peakflo
With VoIP integration, your accounts receivable and even the sales team would be able to make phone calls to the customers from Peakflo. Peakflo has out-of-the-box scripts for your follow-up calls and your AR team can also edit the script template if needed.
Success Stories
Ninja Van
Ninja Van issues 10,000 invoices per month to customers with different requirements. Before Peakflo, Ninja Van needs to prepare the invoices manually. Not to mention the effort needed to follow up and resolve disputes. With Peakflo and Netsuite 2-Way-Sync, NinjaVan is able to issue custom invoicing smoother based on specific field mapping. The customer portal also centralizes communication and dispute management with customers.
InMobi
Before Peakflo, InMobi AR team had to create invoices manually with many customizations unique to different regions across the globe. Now, with Peakflo, InMobi can create GST tax invoices with high customization, like HSN/ SAC code, QR code, GSTIN, and e-signatures. Following up on unpaid invoices also made easy with real-time reports.
EverPlate
EverPlate’s operational team, coming from a non-finance background, had a difficult time issuing invoices and tracking payments, resulting in incredibly tight cash flows and wasted man-hours spent doing repetitive tasks. With Peakflo's centralized dashboard, Everplate is able to track invoice status accurately and make customized multi-channel payment reminders
Gazzda
Before Peakflo, Gazzda team had to manually send follow-up emails for 300 invoices per month. Gazzda team also had a hard time doing manual data entry for vendor invoices received by paper and track their status. With Peakflo, Gazzda can automate payment reminders. The scattered vendor invoice management became centralized and the vendor invoice processing has gotten much faster and easier.
Janio
Before Peakflo, Janio didn’t have any visibility into their collections process, making it challenging to plan their budgets. They also need to follow-up manually on 5,000 invoices/month. With Peakflo’s customer status tracking report, Janio is able to see customers’ payment behavior and timeline. The automated reminder workflow also remove the needs to manually follow-up on customer payments.
Pickupp
Before Peakflo, Pickupp had a manual process for collecting and monitoring outstanding payments. This manual approach has led to data silos in communications. With Peakflo easy-to-use interface, monitoring and collecting outstanding payments is very easy. As a result, Pickupp reduced monthly overdue by 40% and DSO by 25%.
EstimateOne
EstimateOne’s three-women financial team had a tough time recording payment status in spreadsheets – which didn’t provide them much visibility on overdue invoices. With Peakflo reports and real-time tracking, EstimateOne was able to gain more insights into customers’ invoice status through the comprehensive reports, making collection much easier and faster.
Glints
Before Peakflo, Glints team had to sent invoice reminders one by one manually from their accounting software. The process of sending and personalizing took around a full day. With Peakflo’s automated workflows, now Glints team automatically sends all the invoice reminders through emails to their customers and reduce DSO.
Aris Infra
ArisInfra’s collections team sent email reminders manually and it took a five-person team to handle all these follow ups. With Peakflo’s automated workflows, now ArisInfra’s finance team automatically sends all the invoice reminders through emails. Now, just one person checks on the automated reminders and tracking customer payments
We Interactive
WE! Interactive, as a Xero accounting software user, needs to send reminders that were sent out one at a time and only through email. With Peakflo’s automated workflows, now We! Interactive accounting team automatically sends all the invoice reminders through email to their customers.
Advance
Before using Peakflo, Advance used Google sheets to send around 500 invoices and send manual email reminders to their customers. It took around half a day every day. With Peakflo automated workflows, now Advance finance team automatically sends all the invoice reminders through emails to their customers and their team is able to focus on more value-added tasks.
Driver Logistics
The Peakflo team was very efficient in understanding our requirements, and they developed customized solutions to make the day-to-day finance operations much more effortless. We’ve been able to reduce our average overdue days by 16 and increase our receivable efficiency by 35%.
Turbocharge your accounting software with Peakflo or import your data seamlessly.
Integrate and leverage the power of automation without affecting the way you work.
Get Started!Get paid up to 20 days faster with payment reminder automation!
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FAQ
- What is an invoice or payment reminder automation?
- Can I send payment reminders automatically through WhatsApp?
- What are the steps for automating payment reminders in Peakflo?
- How to track customer and invoice status in Peakflo?
- How to integrate my accounting software with Peakflo?
- How do WhatsApp reminders work?
- Will we have dedicated support for customizations?
- Can Peakflo automatically freeze customers?