Why you should add WhatsApp to your invoice collections toolkit
When you are a growing business, one of your most important priorities is getting paid fast so that you can reinvest into the business. The thing is: getting paid is hard and chasing invoices is harder. You send email reminder after reminder and no response. This is especially true if your customers are small businesses, who tend to be more responsive on WhatsApp.
Peakflo helps you get paid faster by automating customer reminders via a centralized workspace. Now you can automate WhatsApp messages to meet your customers where they are!
Don’t think that’s a big deal? Here’s why this is a game changer.
1.You can create personal connections via the world’s most popular messaging app
According to Statista, 2 billion active users access WhatsApp messenger on a monthly basis meaning your customers already use the app daily to speak with friends, family and colleagues. WhatsApp is where your customers are. This means they will be more responsive than if you just sent an email.
What’s cooler? Using WhatsApp for business, you can allow Peakflo to track and showcase an audit trail of not just the invoice reminders sent to your customers but also their responses. All this gets rolled up in reports as well as your customer’s timeline—a record of the communication history with each customer.
2.You can communicate intricate details effortlessly
For the first time, you can convey the same high fidelity information of automated email reminders inside whatsapp. Peakflo provides customizable templates,allowing you to include specific details, from the outstanding invoice number to the total outstanding amount.
3. Your customers can more easilyengage with your company and pay their invoices
A customer portal link embedded in every whatsapp reminder allows your customer to view their summary of accounts at any time, view their invoices, ask questions, raise disputes, and conveniently pay any outstanding amount using multiple payment methods including bank transfers, eWallet or card.
Unleash the power of whatsapp to streamline your AR collections process with Peakflo.
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