Peakflo for Insurance Companies
Struggling with delayed payouts and invoice errors? Peakflo's AP Automation for Insurance streamlines invoice intake, matches bills to claims, ensures compliance, and scales effortlessly. Built for insurers, it reduces manual work, prevents fraud, improves vendor relationships, and accelerates approvals—so finance and claims teams can focus on what truly matters.
Trusted by Leading Insurance Companies
Industry Pain Points and How Peakflo Contextual AI Helps
Manually validating invoices against insurance claim values, approved amounts, and rate tables is time-consuming and error-prone
Peakflo automates invoice matching using configurable rules and AI-powered checks, ensuring invoice data aligns with claim values and fee schedules to speed up workflows and reduce compliance risk
Invoice revisions require line-by-line manual comparison to detect discrepancies
AI-powered line-item change detection flags deltas between original and revised invoices instantly
Duplicate invoices often slip through during reinspection, revisions, or resubmissions
AI-powered duplicate detection checks invoice number, claim number, claim value, and line items—even on revised invoices
Manual validation of vendor bank details against the vendor master is time-consuming and prone to errors
Auto-validation of vendor master data, including bank account details, ensures accuracy and reduces fraud
Lack of flexibility in extracting and mapping insurance-specific fields like claim number, event code, or fee type
OCR-based AI extracts and maps both standard and custom fields from header to line-item level, fully configurable
Invoices submitted by field agents via PDFs, photos, emails, or Excel lack standardization. No structured metadata like claim number, policyholder ID, or geo-tag — causing downstream delays and errors
OCR-powered AI captures and maps both standard and insurance-specific fields (claim ID, event code, fee type) from header to line-item. Centralizes invoice intake for clean, consistent data
Manual vendor onboarding leads to missing documentation and compliance gaps
Self-serve onboarding portal collects contracts, NDAs, and compliance docs in one place with centralized storage
Incomplete vendor profiles can't be flagged or blocked from being onboarded
Role-based access controls allow approvers to block incomplete vendor submissions before entering the workflow
Manually creating batch payments and initiating bank transfers after every invoice approval is time-consuming and repetitive, especially at scale
With Peakflo, payments are auto-dispatched right after invoice approval — no need to log into bank portals or manage batches manually
Sending proof of payment emails and attaching receipts to each vendor manually is error-prone and hectic
Peakflo auto-sends proof of payment emails with receipts and payment details — ensuring timely vendor communication with zero manual work
Exporting bank transactions and reconciling payments with invoices in the ERP is a tedious and leads to delays
Real-time auto-reconciliation intelligently matches payments to vendor invoices using contextual data
AP teams struggle to identify and prioritize invoices marked as urgent or disaster-related
AI highlights urgency markers like "urgent" or event-specific terms to prioritize processing
Generic remittance slips create a poor vendor experience and lack necessary compliance info
Auto-generated white-labeled remittance slips are branded and customizable based on insurance payout needs
Approval workflows aren't dynamic enough to reflect different claim types (desk-based vs. field-based)
Rule-based approval engine allows dynamic routing based on invoice type, claim line, or any custom data field
No visibility into who approved or altered what within the AP process
Full audit trails and user-level activity logs enable traceability and compliance
Invoice volume spikes during certain events can overwhelm AP teams
Peakflo scales effortlessly to handle tens of thousands of supplier invoices per month, ensuring uninterrupted operations
Vendor Onboarding Built for Regulatory Compliance
Vendor self-service portal with smart form validation (TIN, W-9, state licenses, business insurance)
Auto-collect contracts, NDAs, banking details (e.g., voided checks), COIs, and track document expirations
Rule-based approval flows by vendor type, jurisdiction, or claim category
Auto-reminders for missing or expired documents (e.g., insurance renewal)
Centralized vendor directory synced with your ERP or claims management system
AI Invoice Capture with Claim Matching & Duplicate Detection
Auto-extract data from PDFs, scans, mobile uploads—even handwritten invoices
Match invoices to claim numbers, policyholder SSNs, or service categories
Detect duplicates using invoice number, TIN, claim ID, and billed amount
Flag issues like mismatches, invalid TINs, non-policy charges, or duplicate claims
Route operational or overhead invoices to the correct GL bucket automatically
Custom Approval Workflows for Complex Claims
Dynamic routing rules (for example, legal claims go to legal, then finance, and finally compliance)
Trigger flows based on invoice amount, claim category, or region
Set smart conditions like "If invoice > $5,000, and vendor location ≠ Florida, and category = Healthcare, then route to VP Finance"
Mobile-ready approvals for field adjusters, claims managers, and regional offices
Built-in escalation paths, fallback reviewers, and audit logs
Automated Payouts & Real-Time Reconciliation
Initiate bulk or individual claim-linked payments via ACH, virtual accounts, or checks
Auto-reconcile transactions with live bank feeds and auto-assign GL codes
Map payment references to claim IDs, invoice numbers, and approval records
Reconcile payments across bundled claims, TPAs, and vendors
Export audit-ready reports for compliance, SOX, or state regulator filings
Success Stories
Ninja Van
Ninja Van issues 10,000 invoices per month to customers with different requirements. Before Peakflo, Ninja Van needs to prepare the invoices manually. Not to mention the effort needed to follow up and resolve disputes. With Peakflo and Netsuite 2-Way-Sync, NinjaVan is able to issue custom invoicing smoother based on specific field mapping. The customer portal also centralizes communication and dispute management with customers.
NRI
Before Peakflo, vendors manually submitted invoices in hard copy to NRI’s client. The Procurement team had to check if the received supporting documents or invoices are correct. Then, The Accounting (AP) team would recheck the invoice and input the details already processed by the Procurement team. For new vendors, the Procurement team would input the invoice using a template, and the approvers would manually validate and verify the purchase order details. This entire process was time-consuming for the procurement and AP team.
Haisia
Before Peakflo, every department in Hai Sia had to submit reimbursements and bills for approval via email or hardcopy documents. Approvals is also very hard to track. With Peakflo WhatsApp OCR, Hai Sia team need to only take a picture of the bill and send it to WhatsApp, and the bill entry gets automated. On top of it, Hai Sia team can track approvals, payments and vendor communication seamlessly in one place.
InMobi
Before Peakflo, InMobi AR team had to create invoices manually with many customizations unique to different regions across the globe. Now, with Peakflo, InMobi can create GST tax invoices with high customization, like HSN/ SAC code, QR code, GSTIN, and e-signatures. Following up on unpaid invoices also made easy with real-time reports.
EverPlate
EverPlate’s operational team, coming from a non-finance background, had a difficult time issuing invoices and tracking payments, resulting in incredibly tight cash flows and wasted man-hours spent doing repetitive tasks. With Peakflo's centralized dashboard, Everplate is able to track invoice status accurately and make customized multi-channel payment reminders
Gazzda
Before Peakflo, Gazzda team had to manually send follow-up emails for 300 invoices per month. Gazzda team also had a hard time doing manual data entry for vendor invoices received by paper and track their status. With Peakflo, Gazzda can automate payment reminders. The scattered vendor invoice management became centralized and the vendor invoice processing has gotten much faster and easier.
Rey
Before Peakflo, manual bill approvals could take days and budget management could take a full month for the finance and other divisions in Rey. With Peakflo, Rey can now automate complex approval with the approval workflow. All bills and payments are assigned to a budget automatically and recorded in a structured manner, so the team wouldn’t spend so many hours doing budget recap.
Janio
Before Peakflo, Janio didn’t have any visibility into their collections process, making it challenging to plan their budgets. They also need to follow-up manually on 5,000 invoices/month. With Peakflo’s customer status tracking report, Janio is able to see customers’ payment behavior and timeline. The automated reminder workflow also remove the needs to manually follow-up on customer payments.

Pickupp
Before Peakflo, Pickupp had a manual process for collecting and monitoring outstanding payments. This manual approach has led to data silos in communications. With Peakflo easy-to-use interface, monitoring and collecting outstanding payments is very easy. As a result, Pickupp reduced monthly overdue by 40% and DSO by 25%.
EstimateOne
EstimateOne’s three-women financial team had a tough time recording payment status in spreadsheets – which didn’t provide them much visibility on overdue invoices. With Peakflo reports and real-time tracking, EstimateOne was able to gain more insights into customers’ invoice status through the comprehensive reports, making collection much easier and faster.
Glints
Before Peakflo, Glints team had to sent invoice reminders one by one manually from their accounting software. The process of sending and personalizing took around a full day. With Peakflo’s automated workflows, now Glints team automatically sends all the invoice reminders through emails to their customers and reduce DSO.
Aris Infra
ArisInfra’s collections team sent email reminders manually and it took a five-person team to handle all these follow ups. With Peakflo’s automated workflows, now ArisInfra’s finance team automatically sends all the invoice reminders through emails. Now, just one person checks on the automated reminders and tracking customer payments
We Interactive
WE! Interactive, as a Xero accounting software user, needs to send reminders that were sent out one at a time and only through email. With Peakflo’s automated workflows, now We! Interactive accounting team automatically sends all the invoice reminders through email to their customers.
Advance
Before using Peakflo, Advance used Google sheets to send around 500 invoices and send manual email reminders to their customers. It took around half a day every day. With Peakflo automated workflows, now Advance finance team automatically sends all the invoice reminders through emails to their customers and their team is able to focus on more value-added tasks.
Driver Logistics
The Peakflo team was very efficient in understanding our requirements, and they developed customized solutions to make the day-to-day finance operations much more effortless. We’ve been able to reduce our average overdue days by 16 and increase our receivable efficiency by 35%.
Bharathi Homes
Peakflo’s customizable approval automation has been highly beneficial for our team, We’ve been able to save 200 man-hours per month. We have also automated manual tasks such as PO creation and 2-way matching and increased efficiency by 74%.
My Robin
Before Peakflo, the approvals were done using emails, and MyRobin’s finance team attempted to use Excel to track the approvals. Lack of approval workflow automation resulted in too much time being spent on manually chasing approvers and Excel did not provide any visibility over the audit trail for the team.
Vida
Peakflo approval workflows have been a great help for streamlining our purchase order and bill approvals. We’ve been able to save 20,254 man hours with Peakflo. We also no longer need to create reports manually and have saved 16 man hours by using Peakflo's out-of-the-box AP reports.
Construction Machinery
Before Peakflo, our client used Excel sheets and other tools for creating and managing their purchase orders and bills. The entire process was not centralized and the AP team had to spend many hours using different platforms for their invoice processing.
Law Firm
In Xero accounting software, the reminders are not supported to have workflows and cannot be sent to specific customer segments in one go. Therefore, the biggest pain point for our client’s finance team was to send all the reminders and follow-ups manually and spend hours on crafting the right messages.
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FAQ
- What is AP automation for insurance companies?
- How does Peakflo handle insurance-specific invoice processing?
- Can Peakflo integrate with claims management systems?
- How does Peakflo ensure compliance for insurance companies?
- Can Peakflo handle different types of insurance claims?
- How does Peakflo prevent fraud in insurance AP processing?
- Can Peakflo handle field agent invoice submissions?
- How does Peakflo improve vendor relationships for insurers?
- What reporting capabilities does Peakflo offer for insurance companies?