Automate Every Call with AI Voice Agents
Tired of missed follow-ups, delayed collections, and overwhelmed customer service teams? Meet Peakflo's AI Voice Agents – your smart, scalable, always-on team member that handle sales outreach, collection calls, customer service queries, delivery updates, survey calls, and more. No more overworked teams – just smart, human-like conversations that boost your cash flow and customer satisfaction.
Schedule a Live DemoExperience Peakflo's AI Voice Agents
Revolutionize invoice collection with 24/7 AI-powered assistance. Our Voice AI agents handle common queries, provide instant resolutions, and seamlessly escalate complex issues to human agents, ensuring every customer feels heard and valued.
What finance teams can achieve with Peakflo’s AI Voice Agents:
90%
Increase in productivity with no extra headcount
24/7
Availability in multiple languages and dialects
5x
More calls handled daily with concurrent AI calling
100%
Transparency with traceable audit trails and transcripts
Set up advanced agentic workflows
Advanced Workflows
Voice AI trained on finance and operations workflows and custom-built for complex scenarios like payment disputes, order delays, multi-party approvals, and escalation rules.
Customize scripts with simple logic
Use no-code conditions to design call flows based on customer segment, invoice size, payment behavior, or as per your business needs.
Personalization at your fingertips
Fine-tune your calls for perfect timing!
Set up automated outbound calls based on due dates, customer behavior, follow-up SLAs, or custom triggers, ensuring your AI Voice Agents always call at the right time.
Adaptive calling
From payment reminders to sales prospecting to delivery confirmations, your AI agents adapt their script, tone, and logic based on the use case.
Conversations powered by real-time data
AI Voice Agents pull in data like invoice number, payment amount, due date, order status, and more, no awkward silences or generic messaging.
Speak their language
AI Voice Agents can make human like conversations in multiple languages and dialects, perfect for cross-border collections, regional sales, or global support.
Memory that builds better conversations
No more starting from scratch. Your AI Voice Agents remember what happened in the last call and uses previous interactions to tailor follow-ups. Whether the customer promised to pay, asked for a follow-up next week, or raised a concern—each call picks up where the last one left off for a smooth, human-like experience.
Two-way integrations for real-time sync
Use data from your systems
Automatically sync call triggers and personalization inputs from tools you already use—Slack, CRM, ERPs, billing systems, and more.
Push insights and updates to your systems
Post call outcomes, payment promises, and customer responses straight into your ERP, CRM, Slack, or email—keeping everyone in the loop, instantly.
Handle Approvals and Escalations with Ease
Loop in the right stakeholders
If a customer raises a dispute or requests a due date extension, the AI notifies the manager for review and approval instantly.
Smart escalations
If a customer expresses confusion, anger, or unusual behavior, the Voice AI Agent knows when to escalate the call to a human team member in real time.
Monitor call performance from a single view
Track connected calls, responses, call outcomes, escalations, and call duration, all in a single view.
Keep every conversation on record
Every call transcript, notes, status changes, and escalations auto-logged to your system and accessible anytime, so you never lose track.
Capture call outcomes & next steps automatically
Whether the customer promised to pay, requested a callback, or disputed an invoice, AI captures it all and assigns follow-up tasks to team members in Peakflo.
Success Stories
Ninja Van
Ninja Van issues 10,000 invoices per month to customers with different requirements. Before Peakflo, Ninja Van needs to prepare the invoices manually. Not to mention the effort needed to follow up and resolve disputes. With Peakflo and Netsuite 2-Way-Sync, NinjaVan is able to issue custom invoicing smoother based on specific field mapping. The customer portal also centralizes communication and dispute management with customers.
NRI
Before Peakflo, vendors manually submitted invoices in hard copy to NRI’s client. The Procurement team had to check if the received supporting documents or invoices are correct. Then, The Accounting (AP) team would recheck the invoice and input the details already processed by the Procurement team. For new vendors, the Procurement team would input the invoice using a template, and the approvers would manually validate and verify the purchase order details. This entire process was time-consuming for the procurement and AP team.
Haisia
Before Peakflo, every department in Hai Sia had to submit reimbursements and bills for approval via email or hardcopy documents. Approvals is also very hard to track. With Peakflo WhatsApp OCR, Hai Sia team need to only take a picture of the bill and send it to WhatsApp, and the bill entry gets automated. On top of it, Hai Sia team can track approvals, payments and vendor communication seamlessly in one place.
InMobi
Before Peakflo, InMobi AR team had to create invoices manually with many customizations unique to different regions across the globe. Now, with Peakflo, InMobi can create GST tax invoices with high customization, like HSN/ SAC code, QR code, GSTIN, and e-signatures. Following up on unpaid invoices also made easy with real-time reports.
EverPlate
EverPlate’s operational team, coming from a non-finance background, had a difficult time issuing invoices and tracking payments, resulting in incredibly tight cash flows and wasted man-hours spent doing repetitive tasks. With Peakflo's centralized dashboard, Everplate is able to track invoice status accurately and make customized multi-channel payment reminders
Gazzda
Before Peakflo, Gazzda team had to manually send follow-up emails for 300 invoices per month. Gazzda team also had a hard time doing manual data entry for vendor invoices received by paper and track their status. With Peakflo, Gazzda can automate payment reminders. The scattered vendor invoice management became centralized and the vendor invoice processing has gotten much faster and easier.
Rey
Before Peakflo, manual bill approvals could take days and budget management could take a full month for the finance and other divisions in Rey. With Peakflo, Rey can now automate complex approval with the approval workflow. All bills and payments are assigned to a budget automatically and recorded in a structured manner, so the team wouldn’t spend so many hours doing budget recap.
Janio
Before Peakflo, Janio didn’t have any visibility into their collections process, making it challenging to plan their budgets. They also need to follow-up manually on 5,000 invoices/month. With Peakflo’s customer status tracking report, Janio is able to see customers’ payment behavior and timeline. The automated reminder workflow also remove the needs to manually follow-up on customer payments.

Pickupp
Before Peakflo, Pickupp had a manual process for collecting and monitoring outstanding payments. This manual approach has led to data silos in communications. With Peakflo easy-to-use interface, monitoring and collecting outstanding payments is very easy. As a result, Pickupp reduced monthly overdue by 40% and DSO by 25%.
EstimateOne
EstimateOne’s three-women financial team had a tough time recording payment status in spreadsheets – which didn’t provide them much visibility on overdue invoices. With Peakflo reports and real-time tracking, EstimateOne was able to gain more insights into customers’ invoice status through the comprehensive reports, making collection much easier and faster.
Glints
Before Peakflo, Glints team had to sent invoice reminders one by one manually from their accounting software. The process of sending and personalizing took around a full day. With Peakflo’s automated workflows, now Glints team automatically sends all the invoice reminders through emails to their customers and reduce DSO.
Aris Infra
ArisInfra’s collections team sent email reminders manually and it took a five-person team to handle all these follow ups. With Peakflo’s automated workflows, now ArisInfra’s finance team automatically sends all the invoice reminders through emails. Now, just one person checks on the automated reminders and tracking customer payments
We Interactive
WE! Interactive, as a Xero accounting software user, needs to send reminders that were sent out one at a time and only through email. With Peakflo’s automated workflows, now We! Interactive accounting team automatically sends all the invoice reminders through email to their customers.
Advance
Before using Peakflo, Advance used Google sheets to send around 500 invoices and send manual email reminders to their customers. It took around half a day every day. With Peakflo automated workflows, now Advance finance team automatically sends all the invoice reminders through emails to their customers and their team is able to focus on more value-added tasks.
Driver Logistics
The Peakflo team was very efficient in understanding our requirements, and they developed customized solutions to make the day-to-day finance operations much more effortless. We’ve been able to reduce our average overdue days by 16 and increase our receivable efficiency by 35%.
Bharathi Homes
Peakflo’s customizable approval automation has been highly beneficial for our team, We’ve been able to save 200 man-hours per month. We have also automated manual tasks such as PO creation and 2-way matching and increased efficiency by 74%.
My Robin
Before Peakflo, the approvals were done using emails, and MyRobin’s finance team attempted to use Excel to track the approvals. Lack of approval workflow automation resulted in too much time being spent on manually chasing approvers and Excel did not provide any visibility over the audit trail for the team.
Vida
Peakflo approval workflows have been a great help for streamlining our purchase order and bill approvals. We’ve been able to save 20,254 man hours with Peakflo. We also no longer need to create reports manually and have saved 16 man hours by using Peakflo's out-of-the-box AP reports.
Construction Machinery
Before Peakflo, our client used Excel sheets and other tools for creating and managing their purchase orders and bills. The entire process was not centralized and the AP team had to spend many hours using different platforms for their invoice processing.
Law Firm
In Xero accounting software, the reminders are not supported to have workflows and cannot be sent to specific customer segments in one go. Therefore, the biggest pain point for our client’s finance team was to send all the reminders and follow-ups manually and spend hours on crafting the right messages.